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Crowd Safety in Hubs & Events (1st semester 20/21)

 

Nowadays, safety is becoming more and more important in order to provide a pleasant environment at areas where crowds gather for a million different reasons. The background of this growing importance lies in several trends and developments in the world such as professionalism, internationalisation, the continued rise in the world’s population, terroristic threats and a high expectation level of customers are just a selection of reasons behind the increasing importance of this subject matter.
The playground of Crowd Safety is immense and has no concrete barriers. It refers to public areas, such as city centres, stations, markets, free festivals and free accessible areas during events such as the canal parade, Carnival, the funfair of Tilburg etc. Besides that, there are of course the paid private areas such as theme parcs, stadiums, and concert halls.
The crowd safety minor covers a wide array of dynamics related to the prevention of accidents and incidents on areas where a crowd is involved. The main purpose is to prevent accidents and incidents from occurring through knowing, understanding, researching, analysing and improving the surrounding environment.

In this unique minor you will learn about all relevant aspects related to the safety of (highly) crowded areas, like visitor behavior, risk analysis, crowd management, communication, regulations, modelling and monitoring crowds.

We will mainly focus on the crowd safety theory and apply this onto several knowledge domains, such as:

Leisure: how to manage safety before and during (free) public events, like King’s Day, Carnival or outdoor festivals or concerts?

Tourism: how to manage safety in touristic attractions, like theme parks or in highly visited inner cities (overtourism)?

Hotel and Facility management: how to manage safety in indoor facilities, public or private, like a hotel, museum, stadium, exhibition center or concert hall?

Logistics: how or organize and plan an event safely? Where do we need to place bars, toilets or bicycle stands? how to manage the mobility – supply and demand - of your visitors?

Built Environment: How to organize public spaces and manage the mobility. What will be the bottlenecks if number of visitors in, for example urban centers or train stations, rises with 20% next decade?

(Social) Media: how to reach your visitors in emergency situations? How can we use (social) media before, during and after an event?

Games: how to simulate or model several scenarios beforehand? The minor will also be open for students outside Breda University who have affinity with the safety aspect.

These questions are all related to the aim of giving a visitor not only a pleasant environment, but also a safe one. In the end you will know what kind of organizations are involved and how you can help your future employer with improving the safety of your clients.

Besides the safety content we will add some process items as well, just to help you with doing research, presentations and writing.

Bring your own case
In a learning community we will discuss and apply the crowd management theory in real-life cases, brought in by you or industry partners like NS, Schiphol or international event organizations. You will be accompanied by state-of-the-art lecturers and professionals both from BUas and the industry, supervised by Prof Still of Manchester Metropolitan University.

Leerdoelen

Clear understanding of important concepts within event logistics and application of logistics analysis, process management and capacity calculation.

Clear understanding of important concepts within mobility and urban design by applying and analysing integral alignment, design and planning processes and urban and spatial design.

Ability to discuss the application of crowd simulations by analysing crowd simulations, applying measuring and monitoring tools, queuing theories and crowd simulations.

Ability to discuss application of stakeholder analysis, procedures and permits and law and regulations.

Clear understanding of important concepts of Crowd Management and application of crowd modelling

Ability to discuss application of crowd safety management (with concepts such as planning, licensing and operations) and its relevance to the wider legal, organisational, regulatory and risk management framework

Ability to discuss appropriate risk assessment methodologies for crowd safety, how this impact on legislation and guidance, and/or which areas of crowd safety need improvement

Recognise group behavior and understanding causality

Aanvullende informatie

Competences

- Affinity with the topic is desirable
- The theory will require some knowledge of calculation
- Flexibility (availability on weekdays and in weekends)
- Adaptable to change (dynamic world)
- Open minded and ready for a practical challenge

Topics

Crowd management
Crowd control
Risk analysis
(Human) behavior
Stakeholder (management)
Monitoring
Modelling
Media and communication
Logistics and mobility
Regulations

Structure of the minor

The minor consists of two parts.

During the first part we will focus on the fundamentals and the theory. We will have more than 20 expert sessions with a related topic. In this period a lot of fieldtrips are involved.

We will discuss the theory and a lot of practical situations with state-of-the-art experts from the industry. Group work and self-study is necessary and possible due to the use of digital portals with valuable and extensive information.

The focus in the first part is on group cases. In those cases you will apply the theory onto a real case situation. The groups will exist of students with a various background.

The last part will focus on preparing and writing a theoretical and practical essay. 

Teaching method(s)

The minor is developed as a learning community. You will work with real-life cases, from inside and outside The Netherlands.

The learning community will be achieved via the use and involvement of:
 Theoretical sessions
 Working sessions
 Real life cases
 Fieldtrips

International context

- Manchester Metropolitan University is involved in this minor. Their master Crowd Science and Risk Analysis is unparalleled in the world. Passing this minor gives you automatically access to the master in Manchester.
- We will add international case studies in the minor. You can bring international case studies yourself as well. 
 

Ingangseisen

Minimum of C1 level in English
Spatial awareness
Affinity with numbers

Toetsing

The assessment will consist of:

Groupcase paper/essay 60%
Individual paper/essay 40%

Besides, either of these items must be sufficient:
- state-of-the-art case studies, (S/I)
- a peer evaluation (S/I)
- a logbook (in which the students show their study hours) (S/I)
- your presence at fieldtrips (S/I)

Literatuur

- Introduction to Crowd science, Prof Keith Still
- Event logistics, Van Rijn