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Crowd Safety

Due to several accidents (incidents in Haaksbergen or Nice, but also heavy weather at Pinkpop or Pukkelpop) safety is becoming more and more important in public and private activities nowadays. In this unique minor you will learn about all relevant aspects related to the safety of (highly) crowded areas, like visitor behavior, risk analysis, crowd management, communication, regulations, modelling and monitoring crowds.

 

We will mainly focus on the crowd management theory and apply this onto several knowledge domains, such as:

·         Leisure: how to manage safety before and during (free) public events, like King’s Day, Carnival or outdoor festivals or concerts?

·         Tourism: how to manage safety in touristic attractions, like theme parks or in highly visited inner cities (overtourism)?

·         Hotel and Facility management: how to manage safety in indoor facilities, public or private, like a hotel, museum, stadium, exhibition center or concert hall?

·         Logistics: how or organize and plan an event safely?

·         Mobility and Built Environment: how to manage the mobility – supply and demand - of your visitors? Where do we need to place bars, toilets or bicycle stands? What will be the bottlenecks if number of visitors in train station rises with 20% next decade?

·         (Social) Media: how to reach your visitors in emergency situations? How can we use (social) media before, during and after an event?

·         Games: how to simulate or model several scenarios beforehand?

The minor will also be open for students outside Breda University who have affinity with the safety aspect.

 

These questions are all related to the aim of giving a visitor not only a pleasant environment, but also a safe one. In the end you will know what kind of organizations are involved and how you can help your future employer with improving the safety of your clients.

 

Besides the safety content we will add some process items as well, just to help you with doing research, presentations and writing.

 

Bring your own case

In a learning community we will discuss and apply the crowd management theory in real-life cases, brought in by you or industry partners like NS, Schiphol or international event organizations. You will be accompanied by state-of-the-art lecturers and professionals both from BUas and the industry, supervised by Prof Still of Manchester Metropolitan University.

Leerdoelen

At the end of the minor you will:

  • Be able to offer visitors a pleasant but also a safe environment
  • By knowing and applying relevant safety aspects in developing and managing high crowded situations in public and private areas, indoor and outdoor

Aanvullende informatie

Topics:

Crowd management

Crowd control

Risk analysis

(Human) behavior

Stakeholder (management)

Monitoring / big data

Modelling

Media and communication

Logistics and mobility

Regulations

 

Structure of Minor:

The minor will have three blocks, expecting that most of the attendees have less or none foreknowledge.

The first block will will focus on the theory. We will have 10 to 12 expert sessions with a various topic each time. We will discuss the theory and a lot of practical situations with state-of-the-art experts from the industry. Self-study is necessary.

The second part (as from the Autumn break) focusses on a group case. In this case you apply the theory onto a real case situation. The groups will exist of students with a various background.

The third block, as from January, will focus on preparing the final presentation and writing the essay.

 

Teaching Methods:

The minor is developed as a learning community. You will work with real-life cases, from inside and outside The Netherlands

 

International Context:

  • Manchester Metropolitan University is involved in this minor. Their master Crowd Science and Risk Analysis is unparalleled in the world. Passing this minor gives you automatically access to the master in Manchester.
  • We will add international case studies in the minor. You can bring international case studies yourself as well.

Ingangseisen

-       Affinity with the topic is desirable

-       The theory will require some knowledge of calculation

Toetsing

The assessment will consist of:

 

Individual paper/essay 40%

Groupcase paper/essay 40%

Final presentation 20%

 

Besides, either of these items must be sufficient:

  • state-of-the-art case studies, (S/I)
  • a peer evaluation (S/I)
  • a logbook (in which the students show their study hours) (S/I)
  • your presence at fieldtrips (S/I)

Literatuur

-       Introduction to Crowd science, Prof Keith Still

-       Event logistics, Van Rijn