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Process Optimization

About the course

You will learn how to improve business processes in general and production and manufacturing processes in particular. You will be taught the relevant models to assess the process in question and learn the skills required to work in a project team; you will also receive training in how to convince management of necessary changes.


Cooperation with companies

This course is offered in cooperation with international companies, where students will be doing a project for two days per week. Some of the companies where we have done projects: Scania, Unilever, Nestlé, Bosch, Abbott.




Group work

You will work in a group with Dutch students and you follow classes with other international students. This will help you to develop intercultural skills. We will teach you how to apply structure to your work and use your creativity to find the required improvements.

Aanvullende informatie

Practical information

For more information on entry requirements, application deadlines, semester duration, accommodation and on how to apply, please visit our website:


For questions about the programme:

Mr Paul Touw, International Coordinator +31 88 469 77 93

For general questions about exchange programmes:  Windesheim International Office +31 88 469 97 77


Practical information

For more information on entry requirements, application deadlines, semester duration, accommodation and on how to apply, please visit our website:


Course modules Process Optimization

Project – 12 ECTS credits

Students learn how to assess the quality of a business process and use Lean / Six Sigma, to apply structure in finding improvements and to implement these in an existing organization.

Theme Process Optimization - 2 ECTS credits

The objective of the theme is twofold: first to integrate the knowledge acquired in the courses by organizing guest lectures and excursions to companies. Second to learn from different cultures through group collaboration. Social activities are organized to facilitate students from diverse backgrounds to integrate in the groups.

Simulation – 4 ECTS credits

Discrete-event simulation, modelling variability, conceptual modelling, data collection and analysis, selecting statistical distributions, steady-state and warm-up issues, sensitivity analysis, implementation, verification and validation. Software: Siemens Plant Simulation.

Change Management – 4 ECTS credits

Students gain insight into the nature and complexity of organizational change and its effect on human capital. Also, they learn how to design and implement change professionally and develop leadership skills in change processes.

Lean/QRM – 4 ECTS credits

Students achieve a more advanced knowledge of Kaizen, Lean and Quick Response Manufacturing (QRM). Maturity models are used to gain insight when best to apply which method. The course starts with a LEGO game to make clear how Lean management works. Beside topics as Training Within Industry (TWI) and Value Stream Mapping (VSM), we will also address organizational challenges when implementing continuous improvement systems.

Six Sigma – 4 ECTS credits

Define, Measure, Analyze, Improve, Control (DMAIC) is used as a structured method to improve quality. Students participate in the workshop Design of Experiments by Abbott and get the opportunity to achieve a Six Sigma Green Belt certificate (€ 50). Software: Minitab.

Course modules Windesheim General Programme

Compulsory for all international students:

• Introduction to Windesheim (2 ECTS credits)


Elective modules for all international students:

• Dutch Language 1: Introduction (3 ECTS credits)

• Dutch Language 2: Intermediate (3 ECTS credits)

• Dutch Society 1 (3 ECTS credits)

• Dutch Society 2 (3 ECTS credits)

• Intercultural Awareness (3 ECTS credits)

• Drama and Improvisation (3 ECTS credits


Since August / January: